FAQs
Have questions? We have answers.
About Always Blooming
Who are the people behind Always Blooming?
Who are the people behind Always Blooming?
- Always Blooming is run by us, Tinisha and Aaron, as a brother-sister team. We're both passionate about mental health advocacy and utilise our personal experiences to empathise with and uplift our community.
How does Always Blooming contribute to mental health awareness?
How does Always Blooming contribute to mental health awareness?
We actively engage in creating informative content, attending events and workshops, and participating in community events to raise awareness about mental health. Our aim is to destigmatize mental health issues and promote open conversations.
Can I share my story with Always Blooming?
Can I share my story with Always Blooming?
Absolutely! We encourage our community members to share their journeys. Your stories inspire us and others. Please feel free to reach out via our website or social media platforms to share your experience.
Products and Services
Are your products and services suitable for everyone?
Are your products and services suitable for everyone?
Our products and services are designed to cater to a wide range of needs. However, we advise reviewing product descriptions and service outlines to ensure they align with your specific requirements.
Do you offer any personalised services?
Do you offer any personalised services?
Yes, we offer personalised coaching and tailor-made wellness plans. These services are designed to cater to your unique needs and goals for mental health and personal growth. Please feel free to check out our Align & Shine page for more details.
How often do you update your product and service offerings?
How often do you update your product and service offerings?
We continually evaluate and update our offerings to ensure they align with the latest research in mental health and well-being. Keep an eye on our website and sign up to our newsletter to receive all the latest updates.
Privacy and Policies
Will my personal information be shared with third parties?
Will my personal information be shared with third parties?
We respect your privacy. Your personal information is not shared with third parties without your consent, except as required by law or as necessary for service provision.
How secure are my transactions on your website?
How secure are my transactions on your website?
Our website uses industry-standard encryption and security measures to protect your transactions and personal information from unauthorized access.
Where can I provide feedback or raise a concern about your services?
Where can I provide feedback or raise a concern about your services?
We welcome feedback and concerns. Please reach out to us via our contact form, email, or social media. Your input is extremely valuable for us to improve our services and offerings.
Orders, Returns & Customer Support
What payment methods do you accept?
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, online payment platforms, and bank transfers. All available options are listed at checkout.
How can I track my order?
How can I track my order?
Once your order is placed, you will receive a tracking number via email. You can use this number to track your orders' progress on our website.
What is your policy on returns and exchanges?
What is your policy on returns and exchanges?
At Always Blooming, we want you to be completely satisfied with your purchase. If you're not happy with your item, we offer exchanges and returns within 28 days of receipt. To be eligible for a return or exchange, items must be returned in their original condition, including all tags and original packaging. This ensures that we can process your return or exchange swiftly and efficiently.